PRIVACY POLICY
PRIVACY POLICY - Updated 3/28/2025
ACKNOWLEDGEMENT AND ACCEPTANCE OF TERMS
What’s Within U, LLC (“Company”) is committed to protecting your privacy and the integrity of the data you share. This Privacy Policy explains our current privacy practices regarding the information we collect when you or your computer interact with our website. By accessing www.whatswithinu.com, you acknowledge and fully understand the Company’s Privacy Policy and freely consent to the information collection and use practices described herein.
PARTICIPATING MERCHANT POLICIES
Related services (e.g., shopping carts, hosting, analytics, email and newsletter services) and vendor sites have their own privacy policies that can be viewed by clicking on the corresponding links within each respective website. Online merchants and other participants in Company services are encouraged to participate in industry privacy initiatives and to take a responsible approach to consumer privacy. However, we do not have direct control over the policies or practices of participating merchants and third parties. Therefore, we are not responsible for their privacy practices or content. We recommend that you always review the privacy policies of merchants and other third parties before you provide any personal information or complete any transactions with them.
THE INFORMATION WE COLLECT AND HOW WE USE IT
What’s Within U, LLC collects certain information from and about its visitors and members in the following ways: directly from our web server logs, cookies, and information provided by visitors/members, including through surveys and blog posts.
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Website Contact Forms: We ask for your email, name, and time zone so we can respond to your request for more information. This information is used only by What’s Within U for customer service purposes. If you do not use or submit an online form, no data will be collected.
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Account Login: For some website functions, we require you to create a user account. This allows us to ensure only authorized individuals can access specific features, such as making online purchases. The data collected will typically include your name and email address (which serves as the username) and may include your postal address if necessary for online transactions. If you do not register for an account, no such data will be collected.
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Store Purchases: When making a purchase in the store, we collect contact details including your postal address and account number. This is necessary for fulfilling orders and communicating with you regarding your product. If you do not make a purchase, no such data will be collected.
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Pop-Up Boxes: We ask for your name and email address to provide you with free offers or give-aways. This information is also added to our newsletter list, managed by our technical partner Wix, which you can unsubscribe from at any time.
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Communications: Company may use your personal information to send newsletters, marketing materials, and other communications. We do not share or sell your personal information to third parties. You can unsubscribe from these communications at any time.
SECURITY
The security of your personal information is important to us, but no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
PROCESSING OF INFORMATION
We store the information you provide in our website database or in our self-managed Customer Relationship Management (CRM) system, which allows us to respond to your requests efficiently. For system integrity, we may also store this data in encrypted backups held securely by our technology partners (e.g., Wix).
We may use your information to contact you about other services we believe may be of genuine interest to you. However, we will never use this data for any other purposes without your express consent. We will never sell your information to third parties.
We will maintain your data for as long as you are a subscriber, plus a maximum of 12 months thereafter.
a. Web Server Logs
When you visit our website, we may track certain information to administer the site and analyze its usage. This includes:
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Your IP address
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The type of browser or computer you use
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The number of links you click within the site
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The state or country from which you accessed the site
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The date and time of your visit
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Your internet service provider
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The webpage you linked to our site from
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The pages you viewed on the site
We also use third-party services such as Google Analytics and StatCounter to monitor and analyze website usage anonymously.
b. Use of Cookies
We use cookies and similar tracking technologies, including Google Analytics and StatCounter, to personalize your experience and analyze website traffic. These services help us understand how users interact with the website (e.g., which pages they visit, how long they stay). The data collected is anonymized and used for website optimization. You can manage cookie preferences in your browser settings or opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.
c. Personal Information of Users
Visitors may register for services like newsletters, free reports, surveys, and tip sheets. We will request personal information such as your name, email address, physical address, phone number, and account number when necessary. We will not disclose this information to third parties without your permission, except in the following cases:
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To fulfill your service requests for products or services
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To protect against fraud or misconduct
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To third parties who maintain confidentiality and use the data solely for performing services on our behalf
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To comply with legal obligations, including subpoenas
If you wish to withdraw your consent for contact, or if you do not want your data to be collected, you can contact us at any time.
USE OF WEB BEACONS OR GIF FILES
Web pages may contain electronic images known as web beacons (or single-pixel gifs) to track user visits and deliver co-branded services. Some web beacons are used by third-party service providers to analyze our advertising campaigns or email communications. These providers may place persistent cookies on your computer for tracking purposes. We prohibit the use of web beacons to collect or access your personal information.
ACCESSING WEB ACCOUNT INFORMATION
You have the ability to review and update the personal information associated with your account by contacting us.
HOW TO CORRECT, UPDATE, OR DELETE YOUR INFORMATION
You may access, correct, amend, or delete your personal information by contacting us. You have the following rights under applicable data protection laws:
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The right to confirm whether we are processing your data
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The right to receive the data we hold about you, including transferring it to another data controller
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The right to withdraw consent for processing
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The right to rectify inaccurate data
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The right to request erasure of your data (right to be forgotten)
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The right to object to data processing
In most cases, these rights can be exercised without any fee.
HOW WE PROTECT INFORMATION
We use commercially reasonable methods to protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no method is entirely secure. You can help by using secure web browsers and strong passwords, and by being cautious with the information you disclose.
INTERNATIONAL DATA TRANSFERS
Your personal information may be transferred, processed, and stored by us and our affiliates in the United States and other jurisdictions. In some cases, courts and authorities may have the right to access your data in these jurisdictions. By using our website, you consent to these transfers.
CHILDREN UNDER 13
We do not knowingly collect personal information from children under 13. If we learn that we have collected such data, we will delete it as soon as possible. Children under 13 should not register for our services or provide us with any personal information.
CHANGES TO THIS POLICY
We may occasionally update this Privacy Policy. When we do, we will revise the “Updated” date at the top of this page. We encourage you to review this policy periodically. By continuing to use the website, you consent to the updated Privacy Policy.